1xdet Privacy Policy

Introduction

1xdet A trusted online betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy has been prepared in accordance with Bangladesh's Digital Security Act and international standards.

When you 1xdet— when you register, browse our website, or use the mobile app, certain information is collected automatically or directly from you. This policy clearly outlines what data is collected, why it is collected, how long it is retained, and what rights you have.

1xdet We never sell your personal information to third parties. Our goal is to provide you with a safe, transparent, and enjoyable gaming experience — and your trust is at the heart of that.

What Data We Collect

1xdet Two types of data are collected — information you provide directly, and information collected automatically. Details are outlined below:

2.1 Directly Provided Information

2.2 Automatically Collected Information

• IP address & device type (mobile/desktop)
• Browser Type & Operating System
• Which pages you visited and how long you stayed
• Login time & logout time
• Betting & gaming activity logs
• Cookies & Local Storage Data

How We Use Your Data

1xdet We use collected data only for specific, legitimate purposes — never for anything unrelated to your experience. The reasons for data use are detailed below:

• Account Management: Creating your profile, verifying login credentials, and keeping your account secure.
• Identity Verification (KYC): Fraud prevention and age verification — particularly for large withdrawal requests.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Handling your complaints, queries, and support requests.
• Security Monitoring: Detecting and preventing suspicious activity.
• Promotions & Offers: Sending relevant offers based on your preferences (you can opt out at any time).
• Legal Compliance: Compliance with applicable laws and regulatory authority guidelines.
• Platform Improvement: Analysing user behaviour to improve the quality of our services.

Data Retention & Storage

1xdet Your data is stored on secure servers protected by advanced encryption technology and subject to regular security audits.

4.1 Data Retention Periods

Once the designated retention period expires, your data is securely deleted or anonymised. You may also request early deletion, though some data may need to be retained due to legal obligations.

Data Sharing & Disclosure

1xdet's clear policy is that your data is never sold. However, information may be shared in the following limited circumstances:

5.1 When Data May Be Shared

• Payment Processors: With bKash, Nagad, or your bank solely to process transactions.
• Identity Verification Services: With licensed verification agencies for the KYC process.
• Law Enforcement: Only relevant data, and only when required by a court order or legal obligation.
• Technology Service Providers: For server hosting or cloud services — under strict confidentiality agreements.
• Fraud Prevention: With industry partners to prevent the same individual from committing fraud across multiple platforms.

5.2 What We Never Do

• Selling your data to advertisers or marketing companies.
• Sharing your information on social media without your consent.
• Sharing personal information with unrelated third parties.
• Providing data to political organizations or research institutions.

Cookie Policy

1xdetwebsite and app use cookies — small data files stored on your device that help enhance your browsing experience.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may mean that 1xdetsome features may not work properly — such as staying logged in or saving your preferences.

Your Rights

1xdetEvery user has the following rights regarding their personal information. We respect these rights and strive to respond in a timely manner:

Security Measures

1xdet We use the highest industry-standard security technology to protect your data, with our security team monitoring systems 24 hours a day, 7 days a week.

8.1 Our Security Layers

8.2 What You Should Do

• Use a strong password — combine letters, numbers, and special characters.
• Never share your password or OTP with anyone.
• Keep two-factor authentication (2FA) enabled on your account.
• On Public Wi-Fi 1xdetAvoid logging in to on unsecured or public networks.
• If you notice any unusual activity on your account, contact support immediately.

Child Protection Policy

1xdet Strictly for users aged 18 and above only. We do not knowingly collect information from or provide services to minors.

• Date of birth is verified at the time of registration.
• Where there is doubt, age is verified through a government-issued ID.
• Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.
• If parents suspect their child has created an account, please contact us immediately.

Policy Updates

1xdet This Privacy Policy may be updated from time to time. For any significant changes, we will notify you in advance via email or a notice on the website.

• Minor updates: only the last updated date on the page is changed.
• Major Changes: Notification sent to your registered email.
• Core Policy Changes: Your consent is obtained.

Continued use of our services after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch. We typically respond within 7 business days.

Our privacy team will carefully review your concern and work to provide the best possible resolution. Your privacy is our priority.